Guarantee
SURE MANUFACTURER'S WARRANTY
All our products are covered by a manufacturer's warranty of 12-24 months. The exact warranty period is provided in the description of each product. Any damage resulting from a manufacturing defect occurring during this period is covered by free repair or complete replacement of the equipment with a new one. After the warranty expires, you can also rest assured - we offer our customers attractively priced post-warranty service.
EFFICIENT AND HASSLE-FREE PROCEDURES FOR RETURN, EXCHANGE AND COMPLAINTS.
When purchasing equipment in our store, you can be sure of hassle-free and timely procedures for exchange, return and possible complaints of purchased equipment. All procedures along with ready-made forms are available on the website: Exchanges, returns, complaints
FULL CONTROL OVER COMPLAINTS AND POST-WARRANTY SERVICE
All exchange, return or complaint procedures are conducted in our Electronic Customer Service System, so you will have full control over the process of considering your application. You will be informed about the stages of processing your application electronically (to the e-mail address provided in your account).