Delivery

We guarantee you full control over the execution of your order.

To ensure the full satisfaction of our customers, we have introduced an Electronic Customer Service System thanks to which you will be kept informed about every stage of the execution of your order. All information will be sent to you to the e-mail address provided when ordering.

In the received messages, we will provide you with all information enabling you to track the parcel delivery process by the shipping company. 

If any problem occurs during the execution of the order or the process of delivering the parcel by the courier company, we can help: 

Phone number: +48 77 540 78 34 (Monday-Friday 7:00 a.m. - 4:00 p.m.)

e-mail: biuro@bushido-sport.pl.

We send courier parcels via various courier companies depending on the dimensions and weight of the parcel

You will receive detailed information about the shipping company and the package number in an e-mail on the day the package is shipped.

Remember that in accordance with applicable law, employees of courier companies are not obliged to bring parcels over 30 kg to the apartment. It is possible to purchase an unloading option from a courier company - if you are interested in purchasing such an option from the carrier, please contact us.

Remember to check its completeness when receiving the package, and in case of any missing or damaged items, write down a missing/damaged report in the presence of the courier.

This document is the basis for complaint claims with the transport company